Home Depot's complaint department will be asked to respond within 14 days, and if a response is not received, a second request will be made. The BBB will forward your complaint to Home Depot within 2 business days. What to expect once you submit your complaint to the BBB Go through the form and fill in all the information requested Scroll to the bottom of the page and click the button “Start Your Complaint.” Go to the Better Business Bureau website. How to submit your complaint against Home Depot Any Home Depot corporate office complaints or general Home Depot complaints are almost always eligible to submit in the Home Depot BBB. The BBB, or Better Business Bureau, is a non-profit that serves as a middleman between businesses, such as Home Depot, and consumers when there is a conflict that needs resolution. How to file a complaint with the BBB against Home Depot What is the BBB? Home Depot Facebook: Depot Twitter: Depot complaint line: 1-800-HOME-DEPOT Other ways to reach Home Depot Customer service: Home Depot customer service number: 1(800) 466-3337 Here are some of the common Home Depot customer complaints:īefore you escalate to the point of suing Home Depot in small claims court, you may want to take your Home Depot corporate complaints and contact Home Depot customer support and see if your issue can be resolved outside of court. Types of Customer Complaints Against Home DepotĪt the time of writing this article, Home Depot has faced 12,449 Better Business Bureau (BBB) customer complaints there were also 2,371 customer reviews averaging out to 1.12/5 stars. This article covers many common complaint types that consumers bring against Home Depot, as well how to contact Home Depot customer service representatives, and how to sue Home Depot in small claims court. Home Depot is a home improvement retail corporation that sells a wide variety of tools, appliances, and services to consumers all over the country.
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